I can't say enough good things about Brooks. We've bought two vehicles there now and friends have bought multiple vehicles as well. The vehicle prices and trade-in values are very fair and the service is top-notch. They always follow through on promises and go the extra-step to make sure you're satisfied as a customer. We won't hesitate to buy from Brooks again. I highly recommend Bob and his team.
We found a car we were very interested in and were lucky enough to work with the owner, Bobby Brooks, while looking at it. He was extremely helpful throughout the whole process and very understanding when we wanted to have the car checked out etc. He is a real car guy and made us comfortable while we were looking. He never pressured us and all of the help went a long way! Highly recommended!
I am 38 years old and have bought quite a few cars in my lifetime. Buying from Brooks Motor Company was the absolute best car buying experience of my life. From him finding exactly what I wanted, keeping me in the loop on special order parts, to the quickness (sometimes hours at larger dealers) that he was able to get all of the paperwork done. If you live in Monroe County and are in need of a used automobile, you should do yourself a favor and at least swing by there and look. I know I will honestly always start all of my car buying searches at Brooks Motor Company. Thanks for the great experience Bobby!!!
I would hands down recommend Brooks to anyone. They were welcoming, courteous, and transparent and didn't follow you around with pushy sales tactics and fast talking nonsense. We went to a total of 7 dealerships and this was the only one we felt comfortable at, they are definitely doing something right!
Great experience with the second car my family has bought here. I will not hesitate to buy another car from them and would recommend them to anyone no matter what price point or type of car you are looking for.
Bought a 66 Year Old Truck Sight-Unseen from 600 miles away, had the truck shipped, everything was As-Described, Bob did a great Job, Thank you very much and Love the 1953 Ford Truck!!
Bought a car for my son today and we feel great about the entire experience. We've been shopping at used car lots for awhile now, and each time there have been things that make my gut say no- and I always trust my gut. This time was different- this place was willing to deal in good faith, pleasantly, and provide documentation on the vehicle that builds the trust I need to hand over my hard earned money. Thank you Chan for dealing like an honest Grandpa, and thank you Sarah for sealing the deal with reassuring friendliness.
All around great experience purchasing a vehicle from Brooks Motor Co. Chan was quick to respond to any questions I had. Sarah was very thorough and detail oriented on the paperwork. Bob was also quick to respond to any questions or concerns I had. In fact the lines of communication are outstanding at this dealership. Bob quickly addressed a couple of minor issues on my truck after the sale and made sure a loaner was available for me to use. I would definitely purchase another vehicle from Brooks Motor Co as well as refer my friends and family to them!
Awesome! I was a first time buyer and they were friendly and helpful. They made purchasing a vehicle easy. I was driving away in my new vehicle within a couple of hours. I recommend Brooks for anyone looking for quality vehicles at fair prices!